Flexible and adaptable connectivity has never been more important. Cloud Connect for Webex Calling delivers PSTN connectivity through a world-class selection of Certified Calling Providers, including Nasstar.
An enterprise-grade cloud phone system, Webex Calling enables businesses to dramatically reduce costs by eliminating premises calling infrastructure. Purpose built for hybrid work, Webex Calling scales infinitely to support an agile, global workforce on any device. Nasstar is a Cloud Connect certified calling provider for the UK with planned expansion in the near future.
With Webex Calling, you can benefit from a complete collaboration experience from the fully integrated and user-friendly app. Here, you can utilise calling, meetings, and messaging features from anywhere, on any device.
Nasstar has completed a rigorous certification process to ensure end-to-end compatibility with Webex Calling, ensuring our customers receive consistently high-quality and reliable services. We support a wide range of Webex deployments, including basic calling scenarios, enterprise-scale Dedicated Instance migrations, and demanding, high-volume Webex Contact Centre deployments.
Actionable insights
Gain real-time insights through interactive dashboards tracking quality, user experience, and more
Investment protection
Maximise ROI while leveraging existing investments in workflows, integrations, and devices
Powerful next-gen calling
Best-in-class enterprise features with AI-driven capabilities and 3rd party integrations
Globally available
Reliable and proven extensible platform protected by end-to-end security
Simplified cloud transition
Move to Webex Calling at once, or by site for flexible migration
Central control
Manage calling, messages, meetings, contact centre, and devices from one administrative console
ISDN/PTSN switch off
The PSTN system is now outdated, and BT Openreach has made the decision to ‘end of life’ the network, which means businesses need to be prepared.
The switch-off has already begun and businesses will no longer be able to purchase ISDN lines. ISDN/PSTN will be phased out in favour of new solutions, with the final switch-off taking place by 2027.
Choosing Cloud Connect Webex Calling with Nasstar will future-proof your existing telephony infrastructure and help you prepare for the PSTN switch-off.
Brad Vanner
Contact & Collaboration Solution Architect at Nasstar
"Our strategic partnership with Cisco allows us to deliver world-class communication solutions that drive successful outcomes for our customers. By leveraging Cisco's innovative technology, we can provide reliable, secure, and scalable solutions that deliver an exceptional customer experience."
Webex Calling benefits
// Unmatched availability
The Webex Calling global cloud platform delivers proven 99.999% availability. For an added level of reliability, enhanced survivability and site survivability solutions ensure calling is always available, even when the cloud is not.
// Built in customer experience
Customer Experience Basic is included with the Webex Calling Professional License and provides a core selection of call centre tools including voice queues, multi-line support, agent and supervisor roles, and priority and skills-based routing.
// Easy management of high call volume
Agents and attendants can easily manage a high volume of calls across multiple lines and queues with our multi-call window and Webex Attendant Console.
// Crystal clear audio
Webex Calling users can hear and be heard with artificial intelligence noise removal technology. HD Voice technology is an industry-first innovation that improves audio quality on both ends of the call.
Our expertise
We have been a Cisco Gold Partner for over 20 years, which means we have a vast amount of expertise and experience in delivering Webex solutions, including Webex Calling. Our teams take the time to understand your unique business requirements and develop the strategies and solutions to support you in meeting them.
With Webex Calling, we can provide the collaboration capabilities of a traditional office to your organisation’s mobiles, desktops, and browsers. For businesses seeking a future-proof telephony system, this level of connectivity is crucial, especially with the PSTN switch off in mind.
Partnering with Nasstar to implement Webex Calling means you can enable several calling features without investing in additional telephony infrastructure. The result? Better value, increased flexibility, and enhanced functionality. Plus, our teams have vast experience in providing these types of deployments, so you can rest assured that your business is in safe hands.
Why choose Nasstar?
With collaboration solutions transforming the way we work together, Webex Calling can take this to the next level. By enabling this telephony solution, you can look forward to endless collaboration and increased productivity levels, alongside a futureproofed communications stack.
At Nasstar, we can help you from the start of your deployment, right through to ongoing maintenance. Our teams will consistently work to ensure your environment is performing at the highest level and supporting your communication goals.
FAQs
Webex Calling is an enterprise-grade phone system with over 15 million global users. Available in over 160 markets, Webex Calling enables businesses to make a seamless move to cloud calling while minimising cost, complexity, and business disruption.
Yes, Cloud Connect also works for your Webex Contact Centre. Nasstar is a Certified Calling Provider and Webex Contact Center provider, so we can seamlessly power both your Webex Calling and Contact Centre systems.