Virtual consultations are now no longer a means to an end, they are fully embedded in our society as an effective way to conduct remote consultations where in-person meetings are not possible, or not required.
OneConsultation takes the virtual consultation experience to a new level. Our fully supported and customisable virtual consultation service is intuitive, interactive, and scalable, providing greater security and reliability.
Based on Microsoft 365 technology, our virtual consultation software leverages your existing Microsoft Teams investment, enabling quick integration and seamless operability. Clients, patients, and witnesses can join appointments with just one click from their smartphone, laptop, or tablet, while our virtual waiting room further enhances the experience.
Ideal for both individual consultations and group sessions, users can gain access to you without needing to travel, ensuring those who cannot attend in-person get the communication they need, when they need it.
Improved accessibility
Enable access to critical services for those who struggle to attend in-person appointments.
Reduced cancellations
Remove the need to attend in person and improve your rate of “no-shows”.
Faster appointments
Host virtual consultations to speed up your appointment and interview processes.
Cost-savings
Enjoy a scalable monthly cost model with no upfront technology charges.
Simplified experiences
Access virtual consultations and video calls within Microsoft Teams instantly.
Improved security and compliance
Confidently hold virtual consultations with security from Microsoft Azure.
Guy Taylor
Service Manager (Engineering) at Nasstar
"With a global workforce becoming commonplace, virtual consultations have remained a firm part of our working lives, enabling greater flexibility from remote locations while maintaining security and accessibility. OneConsultation thrived during the COVID-19 pandemic but has since kept up the momentum, providing an essential and valuable alternative for organisations across the public sector, emergency services, social care and beyond."
Related Services/Solutions
Virtual consultation software provides the perfect platform for a variety of sectors to host private and secure consultations or meetings. Integrating seamlessly with your Microsoft Teams environment, OneConsultation is the perfect accompaniment to a Microsoft-heavy technology stack. To further meet your business requirements, our solution works alongside a number of other services and solutions.
Video conferencing concierge
Delivering a personal touch to your online meetings and events
Learn moreOur expertise
Developed as a bespoke solution for virtual consultations, Nasstar built the OneConsultation solution from the ground up. We understand the complexities surrounding remote working and virtual consultation software, and our teams strive to make this journey much easier for our customers with OneConsultation.
This virtual consultation software has supported organisations in various industries. From healthcare providers needing access to virtual appointments for patients to police forces seeking a secure way to conduct interviews with contacts unable to attend in person. We have been a Microsoft Partner for more than ten years and have a wealth of knowledge in integrating bespoke applications and technologies with the Microsoft stack. OneConsultation is just one of those solutions, enabling significant benefits for businesses seeking a virtual consultation solution.
As an online consultation software, we can support you with implementation from the beginning of your implementation through to ongoing support. We help you leverage all the benefits of OneConsultation, from improved accessibility and seamless experiences to cost-savings, scalability, and security.
By partnering with Nasstar and implementing OneConsultation, you’ll have access to our customisable virtual consultation software in addition to our highly experienced team who will be on hand to ensure you make the most from your investment.
Why choose Nasstar?
At Nasstar, we take pride in building solutions that meet the ever-changing and complex needs of our customers. With OneConsultation, we take the challenges out of virtual consultations and appointments, enabling you to prioritise other business goals and meet wider objectives.
With unrivalled support and an online virtual consultation experience you can’t get anywhere else, we’re in a unique position to provide the software you need for virtual appointments. Paired with a strong reputation and partnership with Microsoft, choosing us for virtual consultation software is an advantageous choice for your business.
Customised solution
years Microsoft Partner
Modern Work, Business Applications & Security Certifications
Dedicated team of OneConsultation experts
Continuous solution development
DTAC certified
Trusted by
Gill Sanderson
Head of Digital Customer Operations at CNTW
"Rollouts of this scale would normally take three months or more, but Nasstar responded immediately and collaborated responsively, enabling us to offer virtual consultations just two weeks after lockdown started. By using Microsoft Azure, we have instantly scaled up the service across our 141 teams and over 3,000 staff. OneConsultation is also a key part of our service offering, enabling patients and staff to use it from anywhere providing expertise where and when it is needed."
FAQs
Virtual consultation software enables organisations to host consultations or appointments via video conferencing technology. Contacts can speak to you using their smartphone, tablet, or PC, while you can interact with them via the device of your choice too.
It is beneficial for businesses that need an alternative to in-person appointments, offering flexibility for customers, citizens or patients while delivering a cost-effective solution to traditional consultations. Alongside flexibility in the delivery method of consultations, virtual consultation software also allows organisations to increase the capacity of their services.
OneConsultation is a fully supported and customisable virtual consultation service from Nasstar. It provides a secure and reliable video alternative to in-person appointments, with the ability to modify the solution depending on your needs. OneConsultation also offers a virtual waiting room where patients or contacts can wait for their appointment time with access to customisable information like documents and videos.
OneConsultation offers many benefits for organisations, including increased flexibility, accessibility, and convenience, alongside cost and time efficiencies. As a bespoke solution from Nasstar, we have ensured our virtual consultation software meets the challenges and pain points many organisations face when implementing this type of solution.
- Improved accessibility for fewer missed appointments
- Seamless experiences for all participants
- Time efficiencies with the ability to hold a consultation anywhere, at any time
- Cost efficiencies with a scalable fixed monthly cost model
- Increased scalability with no limits to the number of users using the line
- Makes use of existing tech investment by leveraging your
- Microsoft Teams deployment Hosted within Azure to maintain security and GDPR compliance
There is no limit to the types of businesses that can benefit from using online consultation software as its versatility means it can be used by all who have a need for it. However, we have seen the most use cases and benefits of our OneConsultation software within healthcare and public service organisations such as the police and NHS.
Social care is another sector which could hugely benefit from OneConsultation, with the ability for social workers to handle complex family matters in a secure and private environment. Social workers can log on to OneConsultation with a group of family members who can each see the social worker but remain visually hidden from the rest of the group, protecting vulnerable individuals with ease.
Depending on the virtual consultation software you choose, it’s often possible to integrate it with your existing systems. With OneConsultation from Nasstar, we use your existing Microsoft Teams deployment and destination number to enable quick and seamless integration. This also means there are no upfront technology charges as we can leverage your existing investment.
OneConsultation is hosted within Microsoft Azure which means it is highly secure and capable of meeting your security and compliance requirements. Any sensitive data or information displayed or discussed during a virtual consultation is completely confidential and secure.
At Nasstar, we don’t keep any personal data from your consultations as it’s all hosted in your tenant for additional security. Any transacting or demographic data collected by us is masked and deleted after 90 days, ensuring it is inaccessible by anyone who should not be privy to that information.
For additional peace of mind when it comes to security, we hold a DTAC certification and are certified with Safehand who support us with our digital health compliance. This means we meet the Digital Technology Assessment Criteria (DTAC) for health and social care and are ready to work effectively within the healthcare sector.
