Knowing that your cloud environment and services are in safe hands is critical, which is why our next-generation cloud managed services provide a uniquely flexible approach to align with your business goals.
As a long-standing AWS Premier Consulting Partner, Microsoft Solutions Partner, Cisco Gold Provider and Partner, and Fortinet MSSP Expert Partner, whatever the stage of your cloud journey, we can help. Based on ITIL best practices and certified to ISO20000 and ISO27001, we ensure your IT environment is well-architected and secure by design with proactive monitoring and remediation as standard.
Nasstar’s Next Generation Managed Services takes a proactive approach to reduce downtime, increase security, and tune your solution to enable innovation and growth. Our mission is to deliver exceptional experiences, along with best-in-class service availability, uptime, and resilience. Our managed services help to maximise your return on investment (ROI) from technology assets, allowing you to focus on core business activities.
Kat Clarkson
Managed Services Director at Nasstar
"Unlike traditional managed services, Nasstar’s next-generation managed cloud services are designed to proactively optimise solutions under management, while handling everything you’ve come to expect from a managed services such as monitoring, data protection and security patch management. Allowing you to focus on what you do best - driving your business forward. By leveraging our expertise, you can accelerate your transformation journey while saving precious time and resources."
Managed Cloud Services
Tailored to fit your organisation’s maturity and capabilities, our managed services will help you achieve smarter business outcomes.
24/7 expert support
Our team of seasoned engineers is at your service when you need them, ensuring the optimal health of your IT environment.
Custom performance dashboards
Tailored to your organisation, our dashboards track progress, highlight opportunities, and allow you to keep an eye on key metrics.
Next generation monitoring
Our monitoring solution utilises cloud-native services to replace third-party tools and reduce licensing costs for customers.
Cloud optimisation
We ensure peak performance at the best price point, achieving savings through right-sizing, smart licensing, hibernation, and more.
Trusted advisor
As your AWS and Microsoft trusted advisor, we dive into real-world data to recommend improvements in security, performance, utilisation, availability, and cost.
Well-architected reviews
Regular reviews guarantee alignment with best practices to ensure your technology continues to deliver business value.
Sustainability
We will carry out a carbon footprint assessment to track and measure customer progress towards their sustainability goals.
Enterprise support
As an AWS and Microsoft Partner, our customers can access subject matter experts, enhanced technical support, architectural reviews and early access to new cloud services.
Serverless-first & patch management
Our solutions prioritise a serverless-first approach, minimising the need for patching. Our team can also deploy a variety of solutions and automation tools for legacy architecture.
Why Nasstar?
As a leading end-to-end Systems Integrator (SI) and Managed Services Provider (MSP), we’re committed to your success.
With an integrated suite of managed services, we help companies evolve infrastructure from capital-intensive hardware to a discipline that is modern, software-defined, and intelligent. Our unique approach removes the complexity of IT, leaving you free to focus on achieving your business goals.
FAQs
Cloud managed services are cloud-based services that are outsourced to be delivered and managed by a third party. The third party is usually referred to as a managed service provider (MSP) and they might manage one aspect of your cloud environment or the whole service. Typically, cloud managed services include SaaS, IaaS, and PaaS, as well as managed data, security, network, storage, productivity platforms, and communication services.
At Nasstar, our Next-Generation Cloud Managed Service has been designed to manage your cloud flexibly while ensuring your environment is well-architected, actively monitored, secure and effectively managed. We can help you with software licensing, vendor management, data storage, backup and disaster recovery, maintenance, and other managed cloud services.
Cloud managed services offer many benefits that align with the benefits of the cloud itself. Some of the key advantages to cloud managed services include:
- Lower infrastructure costs than on-premise, even with the managed service element
- Better pricing models with cloud MSPs able to offer better deals through CSP relationships
- Quicker and more efficient scalability
- Future-proofed technology with your cloud MSP updating and improving your tech as required
- Disaster recovery support with expert resources on hand to continually monitor for threats
- Improved security with 24/7 monitoring and better cloud security tools available
Managed cloud service providers can play a big or small role in your organisation, depending on your business requirements. The key support offered by cloud managed service providers is the ability to allow your teams to focus on the core business while the cloud MSP concentrates on managing and maintaining cloud resources. It is also often more cost-effective to use a cloud MSP. While you will have already saved money on the cloud, you can leverage your MSP’s expertise to better utilize it too.
Cloud MSPs bring a wealth of technical expertise and industry experience, enabling them to recommend and deliver cloud strategies that have proven effectiveness. In addition, they are often abreast of the latest cloud advancements, ensuring your business can take advantage of new technology and resources as they become available.
There are an increasing number of organisations using the cloud, and cloud managed services in particular. At Nasstar, we have worked with a large number of customers on their cloud journey and continue to support them with our Next-Generation managed service. Some of our customers using cloud managed services include:
- Rail Delivery Group
- Center Parcs
- Jaguar Land Rover
- Sainsbury’s Bank
- SunLife
Cloud computing has revolutionised IT in the last few years, so there are plenty of differences between a cloud managed service and a traditional IT support service. Here, we’ve outlined some of the key differences:
- Agility - cloud managed services make everything faster, whether it’s monitoring, alerting, or provisioning of servers. Tasks can be completed on the spot, while traditional support services may have to spend more time ordering, waiting, installing, and testing.
- Simplification – with everything in the cloud just a click away, cloud managed service providers can test in on-demand development environments, and create new production environments rapidly through automation. Traditional IT services would require MSPs to order parts, find the right installation expertise, and continuously test and adapt.
- Location – traditional IT support services would typically be on-premise, meaning there would be hardware-based data centre on-site. MSPs would need to continually update, monitor, and maintain this in-house which can be slow and inefficient. With cloud managed services, data is stored in an off-premise data centre hosting data in the cloud, so your cloud MSP can perform all updates, monitoring, and maintenance from any location
There are several cloud managed services available for businesses to take advantage of. When you work with a cloud MSP, you will be able to design a service that fits your business needs. At Nasstar, our Next-Generation managed service includes the following features:
- 24/7 support
- Bespoke performance dashboards
- Next generation monitoring
- Proactive cloud optimisation
- Well-architected framework reviews
- Sustainability tracking
- Trusted advisor to AWS and Microsoft
- Enterprise support
- Serverless-first and patch management
