Industry Solutions/Leisure and Hospitality solutions

Leisure & Hospitality solutions

Powering memorable moments

It's shaped by seasonal swings, economic shifts, and ever-rising customer expectations. Staying flexible is non-negotiable, and that only happens when your tech is as dynamic as your business.

Today’s customers want slick booking experiences, seamless service across every channel, and personal touches that make them feel like VIPs. If your systems can’t keep up, there’s always a competitor who can.

From fast, contactless payments to smart automation and real-time data insights, the right tech isn’t just nice to have, it’s your growth engine, and we can help you deliver.

Case studies

We’ve partnered with a range of leisure and hospitality businesses to design, build, migrate, and manage their solutions.

Leisure & hospitality

Center Parcs

What others have to say...

"Prior to the implementation of AWS PrivateLink between our services layer and the web front end, application traffic traversed the internet via IPsec tunnels. Nasstar were able to introduce a more robust, secure, and simpler solution that has had a direct positive impact for Center Parcs. All architectures implemented are to best practice, all documentation provided was to a good standard, and Nasstar engineers proved professional and knowledgeable at every point."

Mitchell Caunt

IT Infrastructure Lead

•

Center Parcs

Why choose Nasstar?

Running a leisure or hospitality business means juggling fast-moving operations, demanding guests, and tight margins. We make the tech side simple so you can focus on creating exceptional experiences instead of managing IT issues.

Understandingthechallengesfacedbytheleisureandhospitalitysectoriskeytoestablishingsolutionstoturnthemintoopportunities.

At Nasstar, our experience means we have seen first-hand how these sectors have evolved, uniquely positioning us as a technology partner that really gets it.

Lucy DoughertySales Manager, Nasstar
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FAQs

01

Nasstar has worked with several customers to enhance the customer booking journey and improve the overall user experience. One of the key ways we are working to do this is by using AI and machine learning to provide personalised offers and recommendations based on the customers purchase history.

02

We can provide a variety of leisure and hospitality technology solutions to support back-office processes and our tailored approach means we can help you source the right solution for your unique requirements. For instance, Nasstar can provide AI adoption frameworks and adoption and change management enablement services to help streamline tasks and free employees to focus on building customer relationships

03

At Nasstar, we understand the importance of secure payment processing in the high-volume leisure and hospitality industry. We can deliver PCI-DSS compliant payment card solutions that protect customer data and deliver a friction-free customer experience for payments. We can also ensure that these payments remain secure, even during seasonal or peak periods.

04

Following deployment of a new technology solution, we onboard customers into our Next Generation Managed Services portfolio. This ensures you receive proactive support for infrastructure, platforms and software solutions, generating valuable service insights through data. Once a solution has been deployed, you can rest assured that we’ll be on hand to support you with whatever you need.

05

Digital transformation in the hospitality industry and leisure sector is important for several reasons. In 2023, the global hospitality market hit $4.7 trillion and is forecasted to grow to $5.8 trillion in 2027. One of the key reasons for this growth is the increased adoption of digital transformations.

By utilising digital services and solutions, leisure and hospitality businesses can improve the customer experience, enhance internal processes and efficiencies, and keep on top of date collection and management which in turn can support the customer journey.

The industry has faced significant challenges over the past few years and customer expectations have changed drastically, which has spurred on the need for rapid digital transformation. By partnering with an IT company that understands the leisure and hospitality industries, you can keep up with the latest trends and ensure your business is fit for the future.

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Tailored Leisure and Hospitality Solutions | Nasstar | Nasstar